FAQ - Frequently Asked Questions

FAQ’s

  • Why is Full Arm Access so important?

When you are able to fully open the arms of your jacket your medical team will have unrestricted access to your arm.  This helps with taking your blood pressure and having free access to place the IV where it is best for you.   This also reduces the amount of time that they spend dealing with your clothing to get proper access. Once they are done working on your arm then you can zip up your arms and feel warm and comfortable.

 

  • Why is the double zipper pull on IV Hoody so important?

    The double zipper allows you to zip around the tubes and wires so you remain fully covered without interfering with the IV flow.

     

    • Who can benefit from an IV Hoody?

    Patients who are undergoing any infusion treatments could use an IV Hoody.  Many of our customers are going through chemotherapy, dialysis, iron infusions, platelet donations, and treatments for Lyme Disease and Autoimmune Disorders.

     

    • What is healing fashion?

    We are leading the way with products designed specifically for patient comfort needs.  There are so many amazing advancements in medicine, but in those advancements patient comfort is usually one of the last considerations, we want to change that.  When patients are uncomfortable during treatments it affects their willingness to continue their protocols.  We want to take away the barriers to patients adhering to the recommended treatments to help the healing process.  

     

    • What are the pockets inside the IV Hoody sleeves for?

    We have lined the arms of our infusion jackets with pockets for air activated heat packs.  When you add the heat packs it provides gentle warmth for 8-12 hours.  We like to add our heat packs just above the IV site to warm the fluid as it enters the body, this helps to stop the shivers felt by many patients going through infusions.  

    The packs can also be added to your sleeves prior to arriving at your appointment to warm the arm.  This helps to make it easier for your medical team to access your veins, the nurses love this life-hack.

     

    • How to use the heat packets with my IV Hoody?

    We like to add our heat packs just above the IV site to warm the fluid as it enters the body, this helps to stop the shivers felt by many patients going through infusions.  

    The packs can also be added to your sleeves prior to arriving at your appointment to warm the arm.  This helps to make it easier for your medical team to access your veins, the nurses love this life-hack

     

    • Why do we have fun and colorful linings?

    Our company was founded by a patient undergoing regular treatments from Lyme Disease.  It is through her experience that we understand how difficult it can be for patients to be fighting a chronic illness.  We decided to add colorful linings to our hoody’s to bring some color and fun to your treatment days.  We hope that a little warmth and splash of color can brighten your day!

     

    • What’s the difference between Ultra Suede and French Terry?

    The UltraSuede uses a polyester blend to look and feel like suede while remaining soft, vegan, and washable!

    The French Terry is 100% cotton and weaved for long lasting wearability, breathability, and comfort.

     

    • What’s the difference between Slim and Loose Fit IV Hoodys?

    Our loose fit IV Hoody is a classic hoody fit.  We find it looks great on  fuller/curvy body types.  This hoody is roomier in the arms and body and provides a classic hoody fit.

    Our slim fit IV Hoody will hug your body and is built for smaller framed individuals or those that want a more form fitted/athletic look.

     

    • What comes in an IV Hoody package?

    Your hoody will arrive in a custom box with sample heat packs, stickers, and instructions on how to use the hoody.

     

    • What size range does IV Hoody come in?

    Our Slim Fit Styles range from:  Extra Small to 2X-Large

    Our Loose Fit Styles range from: Small to 3X-Large

     

    • Why does the Hoody cost so much?

    Quality and attention to detail is critical to every hoody we make and we work hard to keep the cost as low as possible.  The IV Hoody is also technically difficult to produce and for that we have much higher costs to manufacture this jacket compared to a regular hoody.  

    We have had customers comment that they were hesitant because of the price, but after they received the product they were surprised the price was so low because the quality of the garment and details exceeded all expectations.

      

    • Why do dialysis patients get cold?

    To start - Medical Facilities are cold!  They typically keep the air conditioning low in hospitals and clinics.  When your arms are exposed and not covered up as your blood is being removed and cleaned it can cause you to feel colder than you would when you are not receiving treatment.

    Patients have tried blankets, heating pads, and other methods to stay warm.  IV Hoody is different because the heat is in the arms and you can stay warm while you move freely, working on a laptop, reading a book, or whatever you do to pass the time during treatment.

      

    • Why do cancer patients get cold?

    To start - Medical Facilities are cold!  They typically keep the air conditioning low in hospitals and clinics.  When your arms are exposed and you have room temperature or colder fluid being pumped into your body it can cause chills and a very uncomfortable experience.  Patients have tried blankets, heating pads, and other methods to stay warm.  IV Hoody is different because the heat is in the arms and you can stay warm while you move freely, working on a laptop, reading a book, or whatever you do to pass the time during treatment.

     

    • Why do you get cold on an IV?

    To start - Medical Facilities are cold!  They typically keep the air conditioning low in hospitals and clinics.  When your arms are exposed and you have room temperature or colder fluid being pumped into your body it can cause chills and a very uncomfortable experience.  Patients have tried blankets, heating pads, and other methods to stay warm.  IV Hoody is different because the heat is in the arms and you can stay warm while you move freely, working on a laptop, reading a book, or whatever you do to pass the time during treatment.

     

    • Can my medical office order custom IV Hoodys?

    Absolutely!  We work directly with clinics to create hoodies for your patients and staff that align with your brand colors, you can even add your logo.  Reach out to hello@ivhoody.com to schedule a call to learn more.

     

    • How can I support my friend who has cancer?

    When you learn of a cancer diagnosis for a friend or family member you can feel so helpless and unsure of what you can do to make a difference in their healing journey.  Many times there are financial difficulties when someone receives a diagnosis as sometimes they can’t work and the medical bills can be overwhelming.  Food gifts can be challenging as many times doctors will prescribe a specific diet.

     

    Some ideas for what to get are items that they may not think to get for themselves.  Comfort and distraction gift to make treatment day easier is always a great option.   

    Distraction Gifts: Portable Games, Drawing activities, books, headphones, and stress release toys.

    Comfort Gifts:  #1 IV Hoody, soft socks, gloves, head warmers, and special blankets.  

    Of course, we will always recommend IV Hoody as one of the best gifts as it makes treatment day so much better and it looks great!

     

    • How can I help spread the word about IV Hoody?

    We are a young company with a new innovative product and appreciate any help we can get to spread the word.  There are a few ways you can help!

     

    1. Give us a review!  Share about your experience on Google or Facebook.  Share what you used your IV Hoody for, how was the quality and what kind of difference did it make for you or your loved one. Google Review and Facebook Review Links
    2. Share a picture in your hoody and tag us on Social Media (@ivhoody).  We love hearing stories from our customers and seeing how good you look in your hoody during treatment days. Instagram Link | Facebook Link | TikTok Link | LinkedIn Link 
    3. Join our Affiliate program and make money while you spread the word about IV Hoody.  We have an affiliate program that helps you to give your friends and family a discount and you can earn a percentage of sales from your coupon code.  Sign up to become an affiliate at:  https://ivhoody.goaffpro.com/

     

    • Is IV Hoody unisex?

    Yes!  Each hoody can be worn by either a man or a woman.  

    We found that most men prefer the loose fit because of their broad shoulders and larger arms.

    Women like loose or slim fit depending on their style and body type.

     

    • How long does it take to get my IV Hoody order?

     

    We ship hoodys out the same business day as the order is received (when received before 3:30 pm PST).  Our standard shipping is UPS Ground and it takes anywhere from 2-7 days to receive the order depending on how far you're from our warehouse in Irvine, CA.

     

    • Is IV Hoody good for hospice patients?

    We have received great feedback from caretakers of hospice patients that it really helped to keep patients warm while providing easy access for the medical team.  The  patients also appreciate the ability to have extra warmth in the arms as they are very cold most of the time.

     

    • Why is IV Hoody great for menopause?

    A surprise bonus use for the IV Hoody is women going through menopause.  Women love that you can wear the jacket when it is cold, but unzip the arms for instant “Air Conditioning” when they get too hot or a hot flash! 

     

    • How to support someone with Lyme Disease?

    Chronic Lyme Disease is a horrible disease that has not received the necessary amount of research and support that it needs to give patients real solutions.  If your loved one is battling Chronic Lyme Disease they are probably going through hell!  Not only does this disease have migrating symptoms that can be excruciating and confusing, but the lack of broad medical knowledge leaves patients with conflicting medical treatment options and many times people doubting the severity of their symptoms because of the variability and ups and downs of this disease.   Also many of the treatments are not covered by insurance and so many Lymies struggle with finances as it can disrupt your ability to work full time and the treatments can be very expensive.

     

    To support your loved one, leave time to listen to their journey, and believe them.  Do not give them grief when they have to cancel plans because they are going through an attack/episode.  Keep in touch with them and send love and support regularly.  Your Lymie may end up isolated because of this illness, please don’t give up on them.  Also give them the benefit of the doubt, even though they may not look sick, they are battling every day with horrible symptoms.  

     

    Love, support and patience is what they need most!